Mary Pillow Thompson

Dear Really Big Old Job Board, Thank you so much for the wonderful service. I posted a job for free like the site said I could do. I got a few applicants but not the right level of talent. So I sponsored my post with the analytics you gave me. Only I still didn't get anything of value. Just a bunch of clicks, which you told me was a successful metric. Except that I still need to hire a Shift Leader, so I am not sure what clicks do for me. Then you told me that there was a lot of competition...

I invented the Shoe-B-Que in 2009, not as some hot business plan, but as a result of my first company burning out. Literally. If you don’t know, springtime in Nashville is gorgeous. A perfect time of year for outside grilling. But my barbecue? It was a backyard Shoe-B-Que chez moi where the only things on fire were the prices on my precious inventory from my failed shoe store. Let me take you back to 2006. I was young, single, and convinced I had all the answers. I decided to open a shoe...

This is for you, Restaurant Operators. Were you busy with take-out yesterday leading up to the Superbowl? Were you wishing your had staff had a greater understanding of your processes? Maybe you wish you could hire someone to streamline the to-go ordering process. You keep getting quantity from those same job boards, so you carry on, yet there’s still a lack of quality. The game has changed. The workforce has changed, and its affecting your ability to effectively hire for your restaurant,...

Image from QSR Magazine Read the article online here How to Reach, Attract, and Hire the Gen Z Workforce Do you know what the No. 1, most popular job search is on the world’s largest job board? Keep reading to find out the answer and how you can make it work in your favor. Jan 24 2025 Story Adobe StockGen Z has been raised on smartphones quite literally.Share: By the end of 2025, there will be 18 million more Gen Z and millennials in the workforce than all other generations combined. With a...

We have a client in the QSR space (that’s quick serve restaurant for those not in the industry) who has a handful of locations that are always difficult to staff. It’s hard to find, hire and retain good store managers at these locations, which has the obvious trickle down effect of it being difficult to retain the hourly team members as well. This is common when you own a fleet of stores that are spread out. Whether you are in retail, restaurants, home healthcare, car rental services or...

Have you ever considered that your Job Posts is actually the one getting Hired? Are you familiar with the Jobs to be Done framework? Developed by Tony Ulwick, it’s the process of uncovering the true motivation behind a customer’s need for a product or service. One quick example that is often given is that a customer doesn’t really need a drill, what the customer needs is a hole. In that example, the hole is the job that needs to be done and the customer is choosing to *hire* the drill to do...

Do you know what the number one, most popular job search is on the world’s largest job board? Keep reading to find out the answer and how you can make it work in your favor. Imagine yourself …. You’ve got a big event– a black tie affair. Your wardrobe needs a refresh for such an occasion, so you set out on a Saturday for shopping. You hit the Mall. You visit all the stores that you think are relevant, endlessly sifting through racks with that “I’ll know when I see it” attitude. You drag an...

December 19, 2024 Have you ever been listening to a friend, a stranger, a colleague go on and on about their problems and you think to yourself, it’s so obvious what the solution is. If they would just do this other thing, right over there, they would be in the clear. Last Friday was Friday the 13th, so naturally it got me thinking about those movies. I was always so annoyed at the complete ignorance of the group as to why they didn’t just pick up the phone and call 9-1-1 or better yet,...

December 20, 2024 In an earlier post, I brought up the fact (it is a fact) that it is easier to solve other’s problems than our own for a variety of cognitive reasons. Below are some quick steps to take that knowledge, turn it on its head to help us solve our own problems– because sometimes we are alone on a deserted island and need to help ourselves. 1. Pretend You're Advising a Friend Why it works: Emotional distancing helps you think more clearly. How to do it: Write down your problem as...